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*NEW ROLE* Support Worker

Southampton, UK

Permanent role - Part time or Full time

An exciting opportunity to join an established team in Southampton

Job Overview:


We are seeking a compassionate, reliable, and proactive Support Worker to join a close-knit care team supporting a woman living with a spinal cord injury in the Southampton area.


This is a rewarding opportunity to make a real difference in someone’s daily life — supporting her independence, personal care, and daily living tasks within her home.


She lives with her friendly pet dog and two cats, so applicants should be comfortable around animals. 


Please note the client smokes in a separate, well ventilated, room of the house and will therefore need a team member who is tolerant of this.


Location:  Southampton


Roles Available: Full time – 36 hours / 3 shifts per week


Shift Patterns: 

  • Day Shifts: 08:00-20:00

  • Waking Night Shifts: 20:00-08:00


Pay Rates: 

  • £14.00 per hour weekday day rate

  • £15.00 per hour weekday waking night rate

  • £15.00 per hour weekend day rate

  • £16.00 per hour weekend waking night rate


£1.00 per hour less during probationary period


Role Responsibilities:

  • Providing personal care

  • Supporting with daily living tasks and household duties

  • Assisting with community outings


Ideal Candidate


Essential:


  • A positive and proactive approach

  • A full, clean driving licence and willingness to drive the client’s adapted vehicle

  • Flexible and reliable

  • Comfortable around pets and smoking


Preferred:

  • Previous care experience

  • Previous experience of complex care and/or spinal cord injuries


Reference ID: S001


Female applicants only, in line with the Health and Social Care Act 2008 & Equality Act 2010.


At Ourway Care Ltd, we are committed to equality, diversity, and inclusion. We encourage applications from individuals of all backgrounds.

What We Can Offer You

About Ourway Care


Ourway Care put our clients at the very centre of their care. Our care packages are driven by the client’s lifestyle and home circumstances to ensure that each bespoke team is able to meet the unique needs of each client.


Ourway Care support our clients to recruit their own teams to support their daily routines, whether that be hospital visits, trips, work or holidays.


As a support worker in one of our teams you will receive full in-house training in the specific needs of your client from our dedicated team. Our 3 day training program will deliver blended learning of face to face classroom and online sessions.


By recruiting for each client specifically we create teams that are able to provide a consistent continuation of care and quality, with a commitment to a sustainable care provision to provide the client with the very best levels of care.


As one of our Support Workers you will receive:

  • Excellent hourly rates of pay

  • Enhanced rates for weekends

  • Double time for Bank Holidays

  • Guaranteed hours

  • Paid training

  • Paid DBS

  • Attendance Bonus

  • Company Sick Pay

  • Annual Leave Buy Back Scheme

  • Health Cash Plan


Ourway Care want staff in all areas of the business to feel that they are a valued and appreciated part of the company. In addition to the benefits above there is also the opportunity for long term, goal based career development. We encourage further professional qualifications and career advancement.

Job Description

Job Purpose: To support your client with their day-to-day living, promoting their independence and supporting them to live a fulfilled life ensuring their safety and wellbeing at all times.


Internal and Management: This role will report to: Care Manager / Registered Manager


Key Duties/Responsibilities for our Support Workers:

Supporting your client to safely lead a fulfilling and more independent life by:

  • Provide practical support for your client and their family, such as helping with personal care, household tasks and paperwork

  • Assist and encourage your client to engage in everyday home, social, leisure and work activities, according to the individual’s choice

  • Support and monitor your client’s healthcare needs, including administering medication and other clinical tasks

  • Help your clients to access community facilities and be included in community groups, if they so wish

  • Understand their communication needs and adapt your own communication style accordingly

  • Keep accurate, up to date records of all the care you provide

  • Work positively with other professionals, such as doctors and therapists, to ensure consistency of support

  • Maintain confidentiality and discretion at all times

  • Participate in learning and development opportunities as required


This is not intended to cover all the responsibilities of the post but to provide some guidance. The post holder will carry out any other duties that are deemed reasonable and appropriate by your Line Manager.


As a term of employment, you may be required to undertake other duties and/or hours of work as may be reasonably required. This forms part of your employment contract.


Confidentiality – All staff are required to respect the confidentiality of all matters that they may learn relating to their employment, other members of staff and the general public.


Health & Safety at Work – It is the duty of every employee to take reasonable care for the health and safety of themselves and others, including the use of necessary safety equipment, devices and protective clothing and to co-operate with the management in meeting its responsibilities under the act.

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